Privacy Policy
π Privacy Policy β Key Fitness USA
Effective Date: January 2025
At Key Fitness USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our site, you agree to the practices outlined below.
1. Information We Collect
We collect information in the following ways:
A. Personal Information You Provide
When you make a purchase, create an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely by Shopify and never stored by us)
- Order information
B. Automatically Collected Information
When you browse our store, we automatically receive:
- IP address
- Browser type
- Device information
- Cookies and tracking data
- How you interact with our website (pages viewed, time on site, clicks, etc.)
C. Information from Third Parties
We may receive information from:
- Shopify (our store platform)
- Payment processors (PayPal, Shop Pay, etc.)
- Advertising platforms (Meta, Google, TikTok)
- Analytics tools
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide order updates and tracking
- Improve our website and user experience
- Respond to customer service requests
- Detect and prevent fraud
- Customize marketing and advertising
- Comply with legal or tax obligations
We never sell your personal information.
3. Sharing Your Information
We may share your information with trusted third parties to operate our business:
A. Service Providers
- Shopify (store platform)
- Payment processors (Shop Pay, PayPal, etc.)
- Shipping carriers
- Email and marketing services (Klaviyo, Mailchimp, etc.)
B. Legal Compliance
We may disclose information if required by:
- Law
- Court order
- Government authority
C. Advertising & Analytics
We may use anonymized data with:
- Facebook/Meta Ads
- Google Analytics
- TikTok Ads
You may opt out of cookie-based tracking at any time.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep items in your cart
- Improve website performance
- Personalize your shopping experience
- Analyze site traffic
- Display tailored ads
You may disable cookies in your browser settings, but certain website features may not function.
5. Data Retention
We retain order information for administrative, tax, and legal purposes unless you request deletion.
You may request:
- Access to your data
- Correction of your data
- Deletion of your personal information (unless required to fulfill an order or comply with law)
Email all data requests to:
π§ support@keyfitnessusa.com
6. Protecting Your Information
We implement industry-standard data protection measures:
- Encrypted checkout
- Secure payment processing
- Limited internal access
- Shopifyβs built-in security infrastructure
No system is completely secure, but we take all reasonable precautions to safeguard your information.
7. Childrenβs Privacy
We do not knowingly collect information from individuals under the age of 13.
If you believe we have collected such data, contact us immediately and we will remove it.
8. Your Rights (GDPR, CCPA, and State Privacy Laws)
Depending on your location, you may have the right to:
- Request access to your personal data
- Request deletion of your data
- Opt out of data sale or sharing
- Request correction of inaccurate information
To exercise your rights, contact us at:
π§ support@keyfitnessusa.com
π 817-941-4400
9. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy at any time.
Changes take effect immediately when posted on this page.
11. Contact Us
For questions about this Privacy Policy or your personal data:
Key Fitness USA
π§ support@keyfitnessusa.com
π 817-941-4400
Haslet, TX, USA
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